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The American online game writer 2K Video games confirms that they’ve been victims of a cyberattack. Hackers focused 2K’s help platform and used it to focus on prospects with bogus help tickets, sending malware by way of embedded hyperlinks. The 2K help account took to Twitter to handle the continuing state of affairs after BleepingComputer posted the story in regards to the safety breach.
Earlier right this moment, we realized that an unauthorized third occasion illegally accessed the credentials of one among our distributors on the assistance desk platform that 2K makes use of to help our prospects.
“Please don’t open any emails or click on any hyperlinks”
2K suggested its prospects to not work together with emails obtained from the 2K Video games help account. In keeping with BleepingComputer, 2K prospects began receiving emails earlier right this moment saying they opened help tickets on the writer’s on-line help ticket system.
The unauthorized occasion despatched a communication to sure gamers that contained a malicious hyperlink. Don’t open any e mail or click on on any hyperlink you obtain from the 2K Video games help account.
For these customers who’ve interacted with e mail, the corporate suggested them to take the next steps to mitigate the potential impression of malware instantly:
- Reset any consumer account password saved in your internet browser (for instance, Chrome AutoFill)
- Allow multi-factor authentication (MFA) each time it is out there, particularly on private e mail, banking, and cellphone or web supplier accounts. If attainable, keep away from utilizing MFA that depends on textual content message verification; utilizing an authenticator app can be essentially the most safe methodology
- Set up and run a dependable antivirus program
- Examine your account settings to see if any forwarding guidelines have been added or modified in your private e mail accounts.
The corporate will situation an official discover when it’s secure for gamers to work together with help workers emails once more.
RedLine Data-Stealer was utilized by attackers
Customers confirmed that tickets might be accessed via the 2K Assist Desk portal, nevertheless, quite a few recipients claimed that they weren’t those who opened the help tickets. After opening the tickets, they might obtain one other e mail in response from an alleged 2K official, named “Prince Ok”. The e-mail included hyperlinks to a downloadable file known as “2K Launcher.zip” from 2ksupport.zendesk.com.
The file contained an executable file that was, actually, RedLine info-stealing malware, as found by BleepingComputer. After infecting the system, the malware threatens to steal a variety of information, resembling internet browser historical past, cookies, saved passwords, messages, but additionally saved monetary info resembling bank card knowledge or cryptocurrency wallets.
2K help tickets obtained by victims (Supply)
Though it is too early to boost any suspicions, as the corporate has but to supply any info on the claims, customers hyperlink the assault to the Rockstar Recreation breach that leaked footage of its upcoming sport, GTA VI. What led customers to this conclusion is the truth that each 2K and Rockstar Video games are subsidiaries of Take-Two Interactive. The Rockstar Video games assault is believed to have been carried out by a hacker affiliated with the South American hacking group Lapsus$.
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2K Games’ Help Deck Platform Hacked